You can browse and purchase all our products directly through our website at www.urbanoutdoorliving.com.au. Our online store is open 24/7 for your convenience.

Yes, we proudly offer Australia-wide delivery for all our products. Delivery times may vary based on your location and the items ordered.

Once your order is dispatched, you will receive a tracking number via email. Use this number on our website to track the status of your delivery.

We aim for 100% customer satisfaction. If you're not happy with your purchase, please email us at hello@urbanoutdoorliving.com.au within 30 days of receiving your order to initiate a return or exchange. Terms and conditions apply.

Please ready our Refund Policy for more details.

Yes, all our products come with a manufacturer’s warranty. The warranty period and terms vary by product, so please refer to the product description on our website for specific details.

We're here to help! Please email us via the contact form or at hello@urbanoutdoorliving.com.au for any questions or support. Our team aims to respond within 24 hours.

We accept a variety of payment methods including major credit cards, PayPal, and Afterpay, offering you flexibility and security.
Please ready our Refund Policy for more details.